TODO describe me.
Class Summary Class Description AgentInfoIQ stanza for retrieving and changing the Agent personal information. AgentInfo.ProviderAn IQProvider for AgentInfo packets. AgentStatusAgent status packet. AgentStatus.ChatInfoRepresents information about a Chat where this Agent is participating. AgentStatus.ProviderStanza extension provider for AgentStatus packets. AgentStatusRequestAgent status request packet. AgentStatusRequest.Item AgentStatusRequest.ProviderStanza extension provider for AgentStatusRequest packets. AgentWorkgroupsRepresents a request for getting the jid of the workgroups where an agent can work or could represent the result of such request which will contain the list of workgroups JIDs where the agent can work. AgentWorkgroups.ProviderAn IQProvider for AgentWorkgroups packets. DepartQueuePacketA IQ stanza used to depart a workgroup queue. MetaDataProviderThis provider parses meta data if it's not contained already in a larger extension provider. MonitorPacket MonitorPacket.InternalProviderStanza extension provider for Monitor Packets. OccupantsInfoStanza used for requesting information about occupants of a room or for retrieving information such information. OccupantsInfo.OccupantInfo OccupantsInfo.ProviderStanza extension provider for AgentStatusRequest packets. OfferRequestProviderAn IQProvider for agent offer requests. OfferRequestProvider.OfferRequestPacket OfferRevokeProviderAn IQProvider class which has savvy about the offer-revoke tag. OfferRevokeProvider.OfferRevokePacket QueueDetailsQueue details stanza extension, which contains details about the users currently in a queue. QueueDetails.ProviderProvider class for QueueDetails stanza extensions. QueueOverview QueueOverview.Provider QueueUpdateAn IQ stanza that encapsulates both types of workgroup queue status notifications -- position updates, and estimated time left in the queue updates. QueueUpdate.Provider RoomInvitationStanza extension for
RoomInvitation.Provider RoomInvitation.RoomInvitationIQ RoomTransferStanza extension for
RoomTransfer.Provider RoomTransfer.RoomTransferIQ SessionID SessionID.Provider TranscriptRepresents the conversation transcript that occurred in a group chat room between an Agent and a user that requested assistance. TranscriptProviderAn IQProvider for transcripts. TranscriptsRepresents a list of conversation transcripts that a user had in all his history. Transcripts.AgentDetailAn AgentDetail contains information of an Agent that was involved in a conversation. Transcripts.TranscriptSummaryA TranscriptSummary contains some information about a conversation such as the ID of the session or the date when the conversation started and finished. TranscriptSearchIQ stanza for retrieving the transcript search form, submitting the completed search form or retrieving the answer of a transcript search. TranscriptSearch.ProviderAn IQProvider for TranscriptSearch packets. TranscriptsProviderAn IQProvider for transcripts summaries. UserID UserID.Provider WorkgroupInformationA stanza extension that contains information about the user and agent in a workgroup chat. WorkgroupInformation.Provider
Enum Summary Enum Description RoomInvitation.TypeType of entity being invited to a groupchat support session. RoomTransfer.TypeType of entity being invited to a groupchat support session.