Package | Description |
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org.jivesoftware.smackx.workgroup.agent |
TODO describe me.
|
Modifier and Type | Method and Description |
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WorkgroupQueue |
AgentSession.getQueue(Resourcepart queueName)
Get queue.
|
WorkgroupQueue |
AgentSession.getQueue(String queueName)
Get queue.
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Modifier and Type | Method and Description |
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Iterator<WorkgroupQueue> |
AgentSession.getQueues() |
Modifier and Type | Method and Description |
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void |
QueueUsersListener.averageWaitTimeUpdated(WorkgroupQueue queue,
int averageWaitTime)
The average wait time of the queue was updated.
|
void |
QueueUsersListener.oldestEntryUpdated(WorkgroupQueue queue,
Date oldestEntry)
The date of oldest entry waiting in the queue was updated.
|
void |
QueueUsersListener.statusUpdated(WorkgroupQueue queue,
WorkgroupQueue.Status status)
The status of the queue was updated.
|
void |
QueueUsersListener.usersUpdated(WorkgroupQueue queue,
Set<QueueUser> users)
The list of users waiting in the queue was updated.
|