public interface QueueListener
Modifier and Type | Method and Description |
---|---|
void |
departedQueue()
The user departed the workgroup queue.
|
void |
joinedQueue()
The user joined the workgroup queue.
|
void |
queuePositionUpdated(int currentPosition)
The user's queue position has been updated to a new value.
|
void |
queueWaitTimeUpdated(int secondsRemaining)
The user's estimated remaining wait time in the queue has been updated.
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void joinedQueue()
void departedQueue()
void queuePositionUpdated(int currentPosition)
currentPosition
- the user's current position in the queue.void queueWaitTimeUpdated(int secondsRemaining)
secondsRemaining
- the estimated number of seconds remaining until the
the user is routed to the agent.