| Element | Missed Instructions | Cov. | Missed Branches | Cov. | Missed | Cxty | Missed | Lines | Missed | Methods | Missed | Classes |
| Total | 2,769 of 2,769 | 0% | 176 of 176 | 0% | 237 | 237 | 684 | 684 | 148 | 148 | 21 | 21 |
| AgentSession.java | | 0% | | 0% | 91 | 91 | 309 | 309 | 49 | 49 | 2 | 2 |
| AgentRoster.java | | 0% | | 0% | 49 | 49 | 151 | 151 | 15 | 15 | 3 | 3 |
| Offer.java | | 0% | n/a | 16 | 16 | 46 | 46 | 16 | 16 | 3 | 3 | |
| WorkgroupQueue.java | | 0% | | 0% | 25 | 25 | 50 | 50 | 19 | 19 | 2 | 2 |
| OfferConfirmation.java | | 0% | | 0% | 17 | 17 | 38 | 38 | 10 | 10 | 3 | 3 |
| Agent.java | | 0% | n/a | 5 | 5 | 22 | 22 | 5 | 5 | 1 | 1 | |
| TranscriptSearchManager.java | | 0% | n/a | 3 | 3 | 14 | 14 | 3 | 3 | 1 | 1 | |
| TranscriptManager.java | | 0% | n/a | 3 | 3 | 11 | 11 | 3 | 3 | 1 | 1 | |
| RevokedOffer.java | | 0% | n/a | 7 | 7 | 14 | 14 | 7 | 7 | 1 | 1 | |
| TransferRequest.java | | 0% | n/a | 7 | 7 | 11 | 11 | 7 | 7 | 1 | 1 | |
| InvitationRequest.java | | 0% | n/a | 7 | 7 | 11 | 11 | 7 | 7 | 1 | 1 | |
| UserRequest.java | | 0% | n/a | 6 | 6 | 6 | 6 | 6 | 6 | 1 | 1 | |
| OfferContent.java | 0% | n/a | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |