TranscriptManager.java
/**
*
* Copyright 2003-2007 Jive Software.
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* http://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*/
package org.jivesoftware.smackx.workgroup.agent;
import org.jivesoftware.smackx.workgroup.packet.Transcript;
import org.jivesoftware.smackx.workgroup.packet.Transcripts;
import org.jivesoftware.smack.SmackException.NoResponseException;
import org.jivesoftware.smack.SmackException.NotConnectedException;
import org.jivesoftware.smack.XMPPConnection;
import org.jivesoftware.smack.XMPPException.XMPPErrorException;
import org.jxmpp.jid.Jid;
/**
* A TranscriptManager helps to retrieve the full conversation transcript of a given session
* {@link #getTranscript(Jid, String)} or to retrieve a list with the summary of all the
* conversations that a user had {@link #getTranscripts(Jid, Jid)}.
*
* @author Gaston Dombiak
*/
public class TranscriptManager {
private XMPPConnection connection;
public TranscriptManager(XMPPConnection connection) {
this.connection = connection;
}
/**
* Returns the full conversation transcript of a given session.
*
* @param sessionID the id of the session to get the full transcript.
* @param workgroupJID the JID of the workgroup that will process the request.
* @return the full conversation transcript of a given session.
* @throws XMPPErrorException
* @throws NoResponseException
* @throws NotConnectedException
* @throws InterruptedException
*/
public Transcript getTranscript(Jid workgroupJID, String sessionID) throws NoResponseException, XMPPErrorException, NotConnectedException, InterruptedException {
Transcript request = new Transcript(sessionID);
request.setTo(workgroupJID);
Transcript response = (Transcript) connection.createPacketCollectorAndSend(request).nextResultOrThrow();
return response;
}
/**
* Returns the transcripts of a given user. The answer will contain the complete history of
* conversations that a user had.
*
* @param userID the id of the user to get his conversations.
* @param workgroupJID the JID of the workgroup that will process the request.
* @return the transcripts of a given user.
* @throws XMPPErrorException
* @throws NoResponseException
* @throws NotConnectedException
* @throws InterruptedException
*/
public Transcripts getTranscripts(Jid workgroupJID, Jid userID) throws NoResponseException, XMPPErrorException, NotConnectedException, InterruptedException {
Transcripts request = new Transcripts(userID);
request.setTo(workgroupJID);
Transcripts response = (Transcripts) connection.createPacketCollectorAndSend(request).nextResultOrThrow();
return response;
}
}