Class Transcripts.TranscriptSummary

  • Enclosing class:
    Transcripts

    public static class Transcripts.TranscriptSummary
    extends java.lang.Object
    A TranscriptSummary contains some information about a conversation such as the ID of the session or the date when the conversation started and finished. You will need to use the sessionID to get the full conversation transcript.
    • Constructor Summary

      Constructors 
      Constructor Description
      TranscriptSummary​(java.lang.String sessionID, java.util.Date joinTime, java.util.Date leftTime, java.util.List<Transcripts.AgentDetail> agentDetails)  
    • Method Summary

      All Methods Instance Methods Concrete Methods 
      Modifier and Type Method Description
      java.util.List<Transcripts.AgentDetail> getAgentDetails()
      Returns a list of AgentDetails.
      java.util.Date getJoinTime()
      Returns the Date when the conversation started.
      java.util.Date getLeftTime()
      Returns the Date when the conversation finished.
      java.lang.String getSessionID()
      Returns the ID of the session that is related to this conversation transcript.
      java.lang.String toXML()  
      • Methods inherited from class java.lang.Object

        clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait
    • Method Detail

      • getSessionID

        public java.lang.String getSessionID()
        Returns the ID of the session that is related to this conversation transcript. The sessionID could be used for getting the full conversation transcript.
        Returns:
        the ID of the session that is related to this conversation transcript.
      • getJoinTime

        public java.util.Date getJoinTime()
        Returns the Date when the conversation started.
        Returns:
        the Date when the conversation started.
      • getLeftTime

        public java.util.Date getLeftTime()
        Returns the Date when the conversation finished.
        Returns:
        the Date when the conversation finished.
      • getAgentDetails

        public java.util.List<Transcripts.AgentDetailgetAgentDetails()
        Returns a list of AgentDetails. For each Agent that was involved in the conversation the list will include an AgentDetail. An AgentDetail contains the JID of the agent as well as the time when the Agent joined and left the conversation.
        Returns:
        a list of AgentDetails.
      • toXML

        public java.lang.String toXML()