| Package | Description |
|---|---|
| org.jivesoftware.smackx.workgroup.agent | |
| org.jivesoftware.smackx.workgroup.packet |
| Class and Description |
|---|
| OccupantsInfo
Packet used for requesting information about occupants of a room or for retrieving information
such information.
|
| RoomInvitation.Type
Type of entity being invited to a groupchat support session.
|
| RoomTransfer.Type
Type of entity being invited to a groupchat support session.
|
| Transcript
Represents the conversation transcript that occured in a group chat room between an Agent
and a user that requested assistance.
|
| Transcripts
Represents a list of conversation transcripts that a user had in all his history.
|
| Class and Description |
|---|
| AgentStatus.ChatInfo
Represents information about a Chat where this Agent is participating.
|
| AgentStatusRequest.Item |
| OccupantsInfo.OccupantInfo |
| RoomInvitation.Type
Type of entity being invited to a groupchat support session.
|
| RoomTransfer.Type
Type of entity being invited to a groupchat support session.
|
| Transcripts.AgentDetail
An AgentDetail contains information of an Agent that was involved in a conversation.
|
| Transcripts.TranscriptSummary
A TranscriptSummary contains some information about a conversation such as the ID of the
session or the date when the conversation started and finished.
|