org.jivesoftware.smackx.workgroup.agent

Class TranscriptManager

java.lang.Object

org.jivesoftware.smackx.workgroup.agent.TranscriptManager

public class TranscriptManager
extends Object

A TranscriptManager helps to retrieve the full conversation transcript of a given session getTranscript(String, String) or to retrieve a list with the summary of all the conversations that a user had getTranscripts(String, String).

Constructor Summary

Constructors

Constructor and Description
TranscriptManager(XMPPConnection connection)

Method Summary

Methods

Modifier and Type	Method and Description
Transcript	getTranscript(String workgroupJID, String sessionID) Returns the full conversation transcript of a given session.
Transcripts	getTranscripts(String workgroupJID, String userID) Returns the transcripts of a given user.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

TranscriptManager

public TranscriptManager(XMPPConnection connection)

Method Detail

getTranscript

public Transcript getTranscript(String workgroupJID,
                       String sessionID)
                         throws SmackException.NoResponseException,
                                XMPPException.XMPPErrorException,
                                SmackException.NotConnectedException

Returns the full conversation transcript of a given session.

Parameters:

sessionID - the id of the session to get the full transcript.

workgroupJID - the JID of the workgroup that will process the request.

Returns:

the full conversation transcript of a given session.

Throws:

XMPPException.XMPPErrorException

SmackException.NoResponseException

SmackException.NotConnectedException

getTranscripts

public Transcripts getTranscripts(String workgroupJID,
                         String userID)
                           throws SmackException.NoResponseException,
                                  XMPPException.XMPPErrorException,
                                  SmackException.NotConnectedException

Returns the transcripts of a given user. The answer will contain the complete history of conversations that a user had.

Parameters:

userID - the id of the user to get his conversations.

workgroupJID - the JID of the workgroup that will process the request.

Returns:

the transcripts of a given user.

Throws:

XMPPException.XMPPErrorException

SmackException.NoResponseException

SmackException.NotConnectedException