Package org.jivesoftware.smackx.workgroup.agent

Class TranscriptManager

java.lang.Object

org.jivesoftware.smackx.workgroup.agent.TranscriptManager

public class TranscriptManager
extends java.lang.Object

A TranscriptManager helps to retrieve the full conversation transcript of a given session getTranscript(EntityBareJid, String) or to retrieve a list with the summary of all the conversations that a user had getTranscripts(EntityBareJid, Jid).

Constructor Summary

Constructors

Constructor	Description
TranscriptManager(XMPPConnection connection)

Method Summary

Modifier and Type	Method	Description
Transcript	getTranscript(EntityBareJid workgroupJID, java.lang.String sessionID)	Returns the full conversation transcript of a given session.
Transcripts	getTranscripts(EntityBareJid workgroupJID, Jid userID)	Returns the transcripts of a given user.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

TranscriptManager

public TranscriptManager(XMPPConnection connection)

Method Detail

getTranscript

public Transcript getTranscript(EntityBareJid workgroupJID,
                                java.lang.String sessionID)
                         throws SmackException.NoResponseException,
                                XMPPException.XMPPErrorException,
                                SmackException.NotConnectedException,
                                java.lang.InterruptedException

Returns the full conversation transcript of a given session.

Parameters:

sessionID - the id of the session to get the full transcript.

workgroupJID - the JID of the workgroup that will process the request.

Returns:

the full conversation transcript of a given session.

Throws:

XMPPException.XMPPErrorException - if there was an XMPP error returned.

SmackException.NoResponseException - if there was no response from the remote entity.

SmackException.NotConnectedException - if the XMPP connection is not connected.

java.lang.InterruptedException - if the calling thread was interrupted.

getTranscripts

public Transcripts getTranscripts(EntityBareJid workgroupJID,
                                  Jid userID)
                           throws SmackException.NoResponseException,
                                  XMPPException.XMPPErrorException,
                                  SmackException.NotConnectedException,
                                  java.lang.InterruptedException

Returns the transcripts of a given user. The answer will contain the complete history of conversations that a user had.

Parameters:

userID - the id of the user to get his conversations.

workgroupJID - the JID of the workgroup that will process the request.

Returns:

the transcripts of a given user.

Throws:

XMPPException.XMPPErrorException - if there was an XMPP error returned.

SmackException.NoResponseException - if there was no response from the remote entity.

SmackException.NotConnectedException - if the XMPP connection is not connected.

java.lang.InterruptedException - if the calling thread was interrupted.