001/** 002 * 003 * Copyright 2003-2007 Jive Software. 004 * 005 * Licensed under the Apache License, Version 2.0 (the "License"); 006 * you may not use this file except in compliance with the License. 007 * You may obtain a copy of the License at 008 * 009 * http://www.apache.org/licenses/LICENSE-2.0 010 * 011 * Unless required by applicable law or agreed to in writing, software 012 * distributed under the License is distributed on an "AS IS" BASIS, 013 * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. 014 * See the License for the specific language governing permissions and 015 * limitations under the License. 016 */ 017 018package org.jivesoftware.smackx.workgroup.packet; 019 020import java.io.IOException; 021import java.text.ParseException; 022import java.text.SimpleDateFormat; 023import java.util.ArrayList; 024import java.util.Date; 025import java.util.List; 026import java.util.TimeZone; 027 028import org.jivesoftware.smack.provider.IQProvider; 029import org.jivesoftware.smack.util.ParserUtils; 030 031import org.jxmpp.jid.Jid; 032import org.xmlpull.v1.XmlPullParser; 033import org.xmlpull.v1.XmlPullParserException; 034 035/** 036 * An IQProvider for transcripts summaries. 037 * 038 * @author Gaston Dombiak 039 */ 040public class TranscriptsProvider extends IQProvider<Transcripts> { 041 042 @SuppressWarnings("DateFormatConstant") 043 private static final SimpleDateFormat UTC_FORMAT = new SimpleDateFormat("yyyyMMdd'T'HH:mm:ss"); 044 static { 045 UTC_FORMAT.setTimeZone(TimeZone.getTimeZone("GMT+0")); 046 } 047 048 @Override 049 public Transcripts parse(XmlPullParser parser, int initialDepth) throws XmlPullParserException, IOException { 050 Jid userID = ParserUtils.getJidAttribute(parser, "userID"); 051 List<Transcripts.TranscriptSummary> summaries = new ArrayList<>(); 052 053 boolean done = false; 054 while (!done) { 055 int eventType = parser.next(); 056 if (eventType == XmlPullParser.START_TAG) { 057 if (parser.getName().equals("transcript")) { 058 summaries.add(parseSummary(parser)); 059 } 060 } 061 else if (eventType == XmlPullParser.END_TAG) { 062 if (parser.getName().equals("transcripts")) { 063 done = true; 064 } 065 } 066 } 067 068 return new Transcripts(userID, summaries); 069 } 070 071 private Transcripts.TranscriptSummary parseSummary(XmlPullParser parser) throws IOException, 072 XmlPullParserException { 073 String sessionID = parser.getAttributeValue("", "sessionID"); 074 Date joinTime = null; 075 Date leftTime = null; 076 List<Transcripts.AgentDetail> agents = new ArrayList<>(); 077 078 boolean done = false; 079 while (!done) { 080 int eventType = parser.next(); 081 if (eventType == XmlPullParser.START_TAG) { 082 if (parser.getName().equals("joinTime")) { 083 try { 084 synchronized (UTC_FORMAT) { 085 joinTime = UTC_FORMAT.parse(parser.nextText()); 086 } 087 } catch (ParseException e) { } 088 } 089 else if (parser.getName().equals("leftTime")) { 090 try { 091 synchronized (UTC_FORMAT) { 092 leftTime = UTC_FORMAT.parse(parser.nextText()); 093 } 094 } catch (ParseException e) { } 095 } 096 else if (parser.getName().equals("agents")) { 097 agents = parseAgents(parser); 098 } 099 } 100 else if (eventType == XmlPullParser.END_TAG) { 101 if (parser.getName().equals("transcript")) { 102 done = true; 103 } 104 } 105 } 106 107 return new Transcripts.TranscriptSummary(sessionID, joinTime, leftTime, agents); 108 } 109 110 private List<Transcripts.AgentDetail> parseAgents(XmlPullParser parser) throws IOException, XmlPullParserException { 111 List<Transcripts.AgentDetail> agents = new ArrayList<>(); 112 String agentJID = null; 113 Date joinTime = null; 114 Date leftTime = null; 115 116 boolean done = false; 117 while (!done) { 118 int eventType = parser.next(); 119 if (eventType == XmlPullParser.START_TAG) { 120 if (parser.getName().equals("agentJID")) { 121 agentJID = parser.nextText(); 122 } 123 else if (parser.getName().equals("joinTime")) { 124 try { 125 synchronized (UTC_FORMAT) { 126 joinTime = UTC_FORMAT.parse(parser.nextText()); 127 } 128 } catch (ParseException e) { } 129 } 130 else if (parser.getName().equals("leftTime")) { 131 try { 132 synchronized (UTC_FORMAT) { 133 leftTime = UTC_FORMAT.parse(parser.nextText()); 134 } 135 } catch (ParseException e) { } 136 } 137 else if (parser.getName().equals("agent")) { 138 agentJID = null; 139 joinTime = null; 140 leftTime = null; 141 } 142 } 143 else if (eventType == XmlPullParser.END_TAG) { 144 if (parser.getName().equals("agents")) { 145 done = true; 146 } 147 else if (parser.getName().equals("agent")) { 148 agents.add(new Transcripts.AgentDetail(agentJID, joinTime, leftTime)); 149 } 150 } 151 } 152 return agents; 153 } 154}