/**
 *
 * Copyright 2003-2007 Jive Software.
 *
 * Licensed under the Apache License, Version 2.0 (the "License");
 * you may not use this file except in compliance with the License.
 * You may obtain a copy of the License at
 *
 *     http://www.apache.org/licenses/LICENSE-2.0
 *
 * Unless required by applicable law or agreed to in writing, software
 * distributed under the License is distributed on an "AS IS" BASIS,
 * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
 * See the License for the specific language governing permissions and
 * limitations under the License.
 */

package org.jivesoftware.smack.roster;

import java.util.ArrayList;
import java.util.Arrays;
import java.util.Collection;
import java.util.Collections;
import java.util.HashSet;
import java.util.LinkedHashSet;
import java.util.List;
import java.util.Locale;
import java.util.Map;
import java.util.Map.Entry;
import java.util.Set;
import java.util.WeakHashMap;
import java.util.concurrent.ConcurrentHashMap;
import java.util.concurrent.CopyOnWriteArraySet;
import java.util.logging.Level;
import java.util.logging.Logger;

import org.jivesoftware.smack.AbstractConnectionClosedListener;
import org.jivesoftware.smack.ConnectionCreationListener;
import org.jivesoftware.smack.ExceptionCallback;
import org.jivesoftware.smack.Manager;
import org.jivesoftware.smack.StanzaListener;
import org.jivesoftware.smack.SmackException;
import org.jivesoftware.smack.XMPPConnection;
import org.jivesoftware.smack.SmackException.NoResponseException;
import org.jivesoftware.smack.SmackException.NotConnectedException;
import org.jivesoftware.smack.SmackException.NotLoggedInException;
import org.jivesoftware.smack.XMPPConnectionRegistry;
import org.jivesoftware.smack.XMPPException.XMPPErrorException;
import org.jivesoftware.smack.filter.StanzaFilter;
import org.jivesoftware.smack.filter.StanzaTypeFilter;
import org.jivesoftware.smack.iqrequest.AbstractIqRequestHandler;
import org.jivesoftware.smack.packet.IQ;
import org.jivesoftware.smack.packet.IQ.Type;
import org.jivesoftware.smack.packet.Stanza;
import org.jivesoftware.smack.packet.Presence;
import org.jivesoftware.smack.packet.XMPPError;
import org.jivesoftware.smack.packet.XMPPError.Condition;
import org.jivesoftware.smack.roster.packet.RosterPacket;
import org.jivesoftware.smack.roster.packet.RosterVer;
import org.jivesoftware.smack.roster.packet.RosterPacket.Item;
import org.jivesoftware.smack.roster.rosterstore.RosterStore;
import org.jivesoftware.smack.util.Objects;
import org.jxmpp.util.XmppStringUtils;

/**
 * Represents a user's roster, which is the collection of users a person receives
 * presence updates for. Roster items are categorized into groups for easier management.<p>
 * <p/>
 * Others users may attempt to subscribe to this user using a subscription request. Three
 * modes are supported for handling these requests: <ul>
 * <li>{@link SubscriptionMode#accept_all accept_all} -- accept all subscription requests.</li>
 * <li>{@link SubscriptionMode#reject_all reject_all} -- reject all subscription requests.</li>
 * <li>{@link SubscriptionMode#manual manual} -- manually process all subscription requests.</li>
 * </ul>
 *
 * @author Matt Tucker
 * @see #getInstanceFor(XMPPConnection)
 */
public class Roster extends Manager {

    private static final Logger LOGGER = Logger.getLogger(Roster.class.getName());

    static {
        XMPPConnectionRegistry.addConnectionCreationListener(new ConnectionCreationListener() {
            @Override
            public void connectionCreated(XMPPConnection connection) {
                getInstanceFor(connection);
            }
        });
    }

    private static final Map<XMPPConnection, Roster> INSTANCES = new WeakHashMap<>();

    /**
     * Returns the roster for the user.
     * <p>
     * This method will never return <code>null</code>, instead if the user has not yet logged into
     * the server or is logged in anonymously all modifying methods of the returned roster object
     * like {@link Roster#createEntry(String, String, String[])},
     * {@link Roster#removeEntry(RosterEntry)} , etc. except adding or removing
     * {@link RosterListener}s will throw an IllegalStateException.
     * 
     * @return the user's roster.
     * @throws IllegalStateException if the connection is anonymous
     */
    public static synchronized Roster getInstanceFor(XMPPConnection connection) {
        Roster roster = INSTANCES.get(connection);
        if (roster == null) {
            roster = new Roster(connection);
            INSTANCES.put(connection, roster);
        }
        return roster;
    }

    private static final StanzaFilter PRESENCE_PACKET_FILTER = StanzaTypeFilter.PRESENCE;

    private static boolean rosterLoadedAtLoginDefault = true;

    /**
     * The default subscription processing mode to use when a Roster is created. By default
     * all subscription requests are automatically accepted.
     */
    private static SubscriptionMode defaultSubscriptionMode = SubscriptionMode.accept_all;

    private RosterStore rosterStore;
    private final Map<String, RosterGroup> groups = new ConcurrentHashMap<String, RosterGroup>();

    /**
     * Concurrent hash map from JID to its roster entry.
     */
    private final Map<String,RosterEntry> entries = new ConcurrentHashMap<String,RosterEntry>();

    private final Set<RosterEntry> unfiledEntries = new CopyOnWriteArraySet<>();
    private final Set<RosterListener> rosterListeners = new LinkedHashSet<>();
    private final Map<String, Map<String, Presence>> presenceMap = new ConcurrentHashMap<String, Map<String, Presence>>();

    /**
     * Listeners called when the Roster was loaded.
     */
    private final Set<RosterLoadedListener> rosterLoadedListeners = new LinkedHashSet<>();

    /**
     * Mutually exclude roster listener invocation and changing the {@link entries} map. Also used
     * to synchronize access to either the roster listeners or the entries map.
     */
    private final Object rosterListenersAndEntriesLock = new Object();

    private enum RosterState {
        uninitialized,
        loading,
        loaded,
    }

    /**
     * The current state of the roster.
     */
    private RosterState rosterState = RosterState.uninitialized;

    private final PresencePacketListener presencePacketListener = new PresencePacketListener();

    /**
     * 
     */
    private boolean rosterLoadedAtLogin = rosterLoadedAtLoginDefault;

    private SubscriptionMode subscriptionMode = getDefaultSubscriptionMode();

    /**
     * Returns the default subscription processing mode to use when a new Roster is created. The
     * subscription processing mode dictates what action Smack will take when subscription
     * requests from other users are made. The default subscription mode
     * is {@link SubscriptionMode#accept_all}.
     *
     * @return the default subscription mode to use for new Rosters
     */
    public static SubscriptionMode getDefaultSubscriptionMode() {
        return defaultSubscriptionMode;
    }

    /**
     * Sets the default subscription processing mode to use when a new Roster is created. The
     * subscription processing mode dictates what action Smack will take when subscription
     * requests from other users are made. The default subscription mode
     * is {@link SubscriptionMode#accept_all}.
     *
     * @param subscriptionMode the default subscription mode to use for new Rosters.
     */
    public static void setDefaultSubscriptionMode(SubscriptionMode subscriptionMode) {
        defaultSubscriptionMode = subscriptionMode;
    }

    /**
     * Creates a new roster.
     *
     * @param connection an XMPP connection.
     */
    private Roster(final XMPPConnection connection) {
        super(connection);

        // Note that we use sync packet listeners because RosterListeners should be invoked in the same order as the
        // roster stanzas arrive.
        // Listen for any roster packets.
        connection.registerIQRequestHandler(new RosterPushListener());
        // Listen for any presence packets.
        connection.addSyncStanzaListener(presencePacketListener, PRESENCE_PACKET_FILTER);

        // Listen for connection events
        connection.addConnectionListener(new AbstractConnectionClosedListener() {

            @Override
            public void authenticated(XMPPConnection connection, boolean resumed) {
                // Anonymous users can't have a roster, but it is possible that a Roster instance is
                // retrieved if getRoster() is called *before* connect(). So we have to check here
                // again if it's an anonymous connection.
                if (connection.isAnonymous())
                    return;
                if (!isRosterLoadedAtLogin())
                    return;
                // We are done here if the connection was resumed
                if (resumed) {
                    return;
                }
                try {
                    Roster.this.reload();
                }
                catch (SmackException e) {
                    LOGGER.log(Level.SEVERE, "Could not reload Roster", e);
                    return;
                }
            }

            @Override
            public void connectionTerminated() {
                // Changes the presence available contacts to unavailable
                setOfflinePresencesAndResetLoaded();
            }

        });
        // If the connection is already established, call reload
        if (connection.isAuthenticated()) {
            try {
                reload();
            }
            catch (SmackException e) {
                LOGGER.log(Level.SEVERE, "Could not reload Roster", e);
            }
        }
    }

    /**
     * Returns the subscription processing mode, which dictates what action
     * Smack will take when subscription requests from other users are made.
     * The default subscription mode is {@link SubscriptionMode#accept_all}.<p>
     * <p/>
     * If using the manual mode, a PacketListener should be registered that
     * listens for Presence packets that have a type of
     * {@link org.jivesoftware.smack.packet.Presence.Type#subscribe}.
     *
     * @return the subscription mode.
     */
    public SubscriptionMode getSubscriptionMode() {
        return subscriptionMode;
    }

    /**
     * Sets the subscription processing mode, which dictates what action
     * Smack will take when subscription requests from other users are made.
     * The default subscription mode is {@link SubscriptionMode#accept_all}.<p>
     * <p/>
     * If using the manual mode, a PacketListener should be registered that
     * listens for Presence packets that have a type of
     * {@link org.jivesoftware.smack.packet.Presence.Type#subscribe}.
     *
     * @param subscriptionMode the subscription mode.
     */
    public void setSubscriptionMode(SubscriptionMode subscriptionMode) {
        this.subscriptionMode = subscriptionMode;
    }

    /**
     * Reloads the entire roster from the server. This is an asynchronous operation,
     * which means the method will return immediately, and the roster will be
     * reloaded at a later point when the server responds to the reload request.
     * @throws NotLoggedInException If not logged in.
     * @throws NotConnectedException 
     */
    public void reload() throws NotLoggedInException, NotConnectedException{
        final XMPPConnection connection = connection();
        if (!connection.isAuthenticated()) {
            throw new NotLoggedInException();
        }
        if (connection.isAnonymous()) {
            throw new IllegalStateException("Anonymous users can't have a roster.");
        }

        RosterPacket packet = new RosterPacket();
        if (rosterStore != null && isRosterVersioningSupported()) {
            packet.setVersion(rosterStore.getRosterVersion());
        }
        rosterState = RosterState.loading;
        connection.sendIqWithResponseCallback(packet, new RosterResultListener(), new ExceptionCallback() {
            @Override
            public void processException(Exception exception) {
                rosterState = RosterState.uninitialized;
                LOGGER.log(Level.SEVERE, "Exception reloading roster" , exception);
            }
        });
    }

    /**
     * Reload the roster and block until it is reloaded.
     *
     * @throws NotLoggedInException
     * @throws NotConnectedException
     * @throws InterruptedException 
     * @since 4.1
     */
    public void reloadAndWait() throws NotLoggedInException, NotConnectedException, InterruptedException {
        reload();
        waitUntilLoaded();
    }
 
    /**
     * Set the roster store, may cause a roster reload
     *
     * @param rosterStore
     * @return true if the roster reload was initiated, false otherwise.
     * @since 4.1
     */
    public boolean setRosterStore(RosterStore rosterStore) {
        this.rosterStore = rosterStore;
        try {
            reload();
        }
        catch (NotLoggedInException | NotConnectedException e) {
            LOGGER.log(Level.FINER, "Could not reload roster", e);
            return false;
        }
        return true;
    }

    protected boolean waitUntilLoaded() throws InterruptedException {
        long waitTime = connection().getPacketReplyTimeout();
        long start = System.currentTimeMillis();
        while (!isLoaded()) {
            if (waitTime <= 0) {
                break;
            }
            synchronized (this) {
                if (!isLoaded()) {
                    wait(waitTime);
                }
            }
            long now = System.currentTimeMillis();
            waitTime -= now - start;
            start = now;
        }
        return isLoaded();
    }

    /**
     * Check if the roster is loaded.
     *
     * @return true if the roster is loaded.
     * @since 4.1
     */
    public boolean isLoaded() {
        return rosterState == RosterState.loaded;
    }

    /**
     * Adds a listener to this roster. The listener will be fired anytime one or more
     * changes to the roster are pushed from the server.
     *
     * @param rosterListener a roster listener.
     * @return true if the listener was not already added.
     * @see #getEntriesAndAddListener(RosterListener, RosterEntries)
     */
    public boolean addRosterListener(RosterListener rosterListener) {
        synchronized (rosterListenersAndEntriesLock) {
            return rosterListeners.add(rosterListener);
        }
    }

    /**
     * Removes a listener from this roster. The listener will be fired anytime one or more
     * changes to the roster are pushed from the server.
     *
     * @param rosterListener a roster listener.
     * @return true if the listener was active and got removed.
     */
    public boolean removeRosterListener(RosterListener rosterListener) {
        synchronized (rosterListenersAndEntriesLock) {
            return rosterListeners.remove(rosterListener);
        }
    }

    /**
     * Add a roster loaded listener.
     *
     * @param rosterLoadedListener the listener to add.
     * @return true if the listener was not already added.
     * @see RosterLoadedListener
     * @since 4.1
     */
    public boolean addRosterLoadedListener(RosterLoadedListener rosterLoadedListener) {
        synchronized (rosterLoadedListener) {
            return rosterLoadedListeners.add(rosterLoadedListener);
        }
    }

    /**
     * Remove a roster loaded listener.
     *
     * @param rosterLoadedListener the listener to remove.
     * @return true if the listener was active and got removed.
     * @see RosterLoadedListener
     * @since 4.1
     */
    public boolean removeRosterLoadedListener(RosterLoadedListener rosterLoadedListener) {
        synchronized (rosterLoadedListener) {
            return rosterLoadedListeners.remove(rosterLoadedListener);
        }
    }

    /**
     * Creates a new group.<p>
     * <p/>
     * Note: you must add at least one entry to the group for the group to be kept
     * after a logout/login. This is due to the way that XMPP stores group information.
     *
     * @param name the name of the group.
     * @return a new group, or null if the group already exists
     * @throws IllegalStateException if logged in anonymously
     */
    public RosterGroup createGroup(String name) {
        final XMPPConnection connection = connection();
        if (connection.isAnonymous()) {
            throw new IllegalStateException("Anonymous users can't have a roster.");
        }
        if (groups.containsKey(name)) {
            return groups.get(name);
        }
        
        RosterGroup group = new RosterGroup(name, connection);
        groups.put(name, group);
        return group;
    }

    /**
     * Creates a new roster entry and presence subscription. The server will asynchronously
     * update the roster with the subscription status.
     *
     * @param user   the user. (e.g. johndoe@jabber.org)
     * @param name   the nickname of the user.
     * @param groups the list of group names the entry will belong to, or <tt>null</tt> if the
     *               the roster entry won't belong to a group.
     * @throws NoResponseException if there was no response from the server.
     * @throws XMPPErrorException if an XMPP exception occurs.
     * @throws NotLoggedInException If not logged in.
     * @throws NotConnectedException 
     */
    public void createEntry(String user, String name, String[] groups) throws NotLoggedInException, NoResponseException, XMPPErrorException, NotConnectedException {
        final XMPPConnection connection = connection();
        if (!connection.isAuthenticated()) {
            throw new NotLoggedInException();
        }
        if (connection.isAnonymous()) {
            throw new IllegalStateException("Anonymous users can't have a roster.");
        }

        // Create and send roster entry creation packet.
        RosterPacket rosterPacket = new RosterPacket();
        rosterPacket.setType(IQ.Type.set);
        RosterPacket.Item item = new RosterPacket.Item(user, name);
        if (groups != null) {
            for (String group : groups) {
                if (group != null && group.trim().length() > 0) {
                    item.addGroupName(group);
                }
            }
        }
        rosterPacket.addRosterItem(item);
        connection.createPacketCollectorAndSend(rosterPacket).nextResultOrThrow();

        // Create a presence subscription packet and send.
        Presence presencePacket = new Presence(Presence.Type.subscribe);
        presencePacket.setTo(user);
        connection.sendStanza(presencePacket);
    }

    /**
     * Removes a roster entry from the roster. The roster entry will also be removed from the
     * unfiled entries or from any roster group where it could belong and will no longer be part
     * of the roster. Note that this is a synchronous call -- Smack must wait for the server
     * to send an updated subscription status.
     *
     * @param entry a roster entry.
     * @throws XMPPErrorException if an XMPP error occurs.
     * @throws NotLoggedInException if not logged in.
     * @throws NoResponseException SmackException if there was no response from the server.
     * @throws NotConnectedException 
     * @throws IllegalStateException if connection is not logged in or logged in anonymously
     */
    public void removeEntry(RosterEntry entry) throws NotLoggedInException, NoResponseException, XMPPErrorException, NotConnectedException {
        final XMPPConnection connection = connection();
        if (!connection.isAuthenticated()) {
            throw new NotLoggedInException();
        }
        if (connection.isAnonymous()) {
            throw new IllegalStateException("Anonymous users can't have a roster.");
        }

        // Only remove the entry if it's in the entry list.
        // The actual removal logic takes place in RosterPacketListenerprocess>>Packet(Packet)
        if (!entries.containsKey(entry.getUser())) {
            return;
        }
        RosterPacket packet = new RosterPacket();
        packet.setType(IQ.Type.set);
        RosterPacket.Item item = RosterEntry.toRosterItem(entry);
        // Set the item type as REMOVE so that the server will delete the entry
        item.setItemType(RosterPacket.ItemType.remove);
        packet.addRosterItem(item);
        connection.createPacketCollectorAndSend(packet).nextResultOrThrow();
    }

    /**
     * Returns a count of the entries in the roster.
     *
     * @return the number of entries in the roster.
     */
    public int getEntryCount() {
        return getEntries().size();
    }

    /**
     * Add a roster listener and invoke the roster entries with all entries of the roster.
     * <p>
     * The method guarantees that the listener is only invoked after
     * {@link RosterEntries#rosterEntires(Collection)} has been invoked, and that all roster events
     * that happen while <code>rosterEntires(Collection) </code> is called are queued until the
     * method returns.
     * </p>
     * <p>
     * This guarantee makes this the ideal method to e.g. populate a UI element with the roster while
     * installing a {@link RosterListener} to listen for subsequent roster events.
     * </p>
     *
     * @param rosterListener the listener to install
     * @param rosterEntries the roster entries callback interface
     * @since 4.1
     */
    public void getEntriesAndAddListener(RosterListener rosterListener, RosterEntries rosterEntries) {
        Objects.requireNonNull(rosterListener, "listener must not be null");
        Objects.requireNonNull(rosterEntries, "rosterEntries must not be null");

        synchronized (rosterListenersAndEntriesLock) {
            rosterEntries.rosterEntires(entries.values());
            addRosterListener(rosterListener);
        }
    }

    /**
     * Returns a set of all entries in the roster, including entries
     * that don't belong to any groups.
     *
     * @return all entries in the roster.
     */
    public Set<RosterEntry> getEntries() {
        Set<RosterEntry> allEntries;
        synchronized (rosterListenersAndEntriesLock) {
            allEntries = new HashSet<>(entries.size());
            for (RosterEntry entry : entries.values()) {
                allEntries.add(entry);
            }
        }
        return allEntries;
    }

    /**
     * Returns a count of the unfiled entries in the roster. An unfiled entry is
     * an entry that doesn't belong to any groups.
     *
     * @return the number of unfiled entries in the roster.
     */
    public int getUnfiledEntryCount() {
        return unfiledEntries.size();
    }

    /**
     * Returns an unmodifiable set for the unfiled roster entries. An unfiled entry is
     * an entry that doesn't belong to any groups.
     *
     * @return the unfiled roster entries.
     */
    public Set<RosterEntry> getUnfiledEntries() {
        return Collections.unmodifiableSet(unfiledEntries);
    }

    /**
     * Returns the roster entry associated with the given XMPP address or
     * <tt>null</tt> if the user is not an entry in the roster.
     *
     * @param user the XMPP address of the user (eg "jsmith@example.com"). The address could be
     *             in any valid format (e.g. "domain/resource", "user@domain" or "user@domain/resource").
     * @return the roster entry or <tt>null</tt> if it does not exist.
     */
    public RosterEntry getEntry(String user) {
        if (user == null) {
            return null;
        }
        String key = getMapKey(user);
        return entries.get(key);
    }

    /**
     * Returns true if the specified XMPP address is an entry in the roster.
     *
     * @param user the XMPP address of the user (eg "jsmith@example.com"). The
     *             address could be in any valid format (e.g. "domain/resource",
     *             "user@domain" or "user@domain/resource").
     * @return true if the XMPP address is an entry in the roster.
     */
    public boolean contains(String user) {
        return getEntry(user) != null;
    }

    /**
     * Returns the roster group with the specified name, or <tt>null</tt> if the
     * group doesn't exist.
     *
     * @param name the name of the group.
     * @return the roster group with the specified name.
     */
    public RosterGroup getGroup(String name) {
        return groups.get(name);
    }

    /**
     * Returns the number of the groups in the roster.
     *
     * @return the number of groups in the roster.
     */
    public int getGroupCount() {
        return groups.size();
    }

    /**
     * Returns an unmodifiable collections of all the roster groups.
     *
     * @return an iterator for all roster groups.
     */
    public Collection<RosterGroup> getGroups() {
        return Collections.unmodifiableCollection(groups.values());
    }

    /**
     * Returns the presence info for a particular user. If the user is offline, or
     * if no presence data is available (such as when you are not subscribed to the
     * user's presence updates), unavailable presence will be returned.
     * <p>
     * If the user has several presences (one for each resource), then the presence with
     * highest priority will be returned. If multiple presences have the same priority,
     * the one with the "most available" presence mode will be returned. In order,
     * that's {@link org.jivesoftware.smack.packet.Presence.Mode#chat free to chat},
     * {@link org.jivesoftware.smack.packet.Presence.Mode#available available},
     * {@link org.jivesoftware.smack.packet.Presence.Mode#away away},
     * {@link org.jivesoftware.smack.packet.Presence.Mode#xa extended away}, and
     * {@link org.jivesoftware.smack.packet.Presence.Mode#dnd do not disturb}.<p>
     * </p>
     * <p>
     * Note that presence information is received asynchronously. So, just after logging
     * in to the server, presence values for users in the roster may be unavailable
     * even if they are actually online. In other words, the value returned by this
     * method should only be treated as a snapshot in time, and may not accurately reflect
     * other user's presence instant by instant. If you need to track presence over time,
     * such as when showing a visual representation of the roster, consider using a
     * {@link RosterListener}.
     * </p>
     *
     * @param user an XMPP ID. The address could be in any valid format (e.g.
     *             "domain/resource", "user@domain" or "user@domain/resource"). Any resource
     *             information that's part of the ID will be discarded.
     * @return the user's current presence, or unavailable presence if the user is offline
     *         or if no presence information is available..
     */
    public Presence getPresence(String user) {
        String key = getMapKey(XmppStringUtils.parseBareJid(user));
        Map<String, Presence> userPresences = presenceMap.get(key);
        if (userPresences == null) {
            Presence presence = new Presence(Presence.Type.unavailable);
            presence.setFrom(user);
            return presence;
        }
        else {
            // Find the resource with the highest priority
            // Might be changed to use the resource with the highest availability instead.
            Presence presence = null;
            // This is used in case no available presence is found
            Presence unavailable = null;

            for (String resource : userPresences.keySet()) {
                Presence p = userPresences.get(resource);
                if (!p.isAvailable()) {
                    unavailable = p;
                    continue;
                }
                // Chose presence with highest priority first.
                if (presence == null || p.getPriority() > presence.getPriority()) {
                    presence = p;
                }
                // If equal priority, choose "most available" by the mode value.
                else if (p.getPriority() == presence.getPriority()) {
                    Presence.Mode pMode = p.getMode();
                    // Default to presence mode of available.
                    if (pMode == null) {
                        pMode = Presence.Mode.available;
                    }
                    Presence.Mode presenceMode = presence.getMode();
                    // Default to presence mode of available.
                    if (presenceMode == null) {
                        presenceMode = Presence.Mode.available;
                    }
                    if (pMode.compareTo(presenceMode) < 0) {
                        presence = p;
                    }
                }
            }
            if (presence == null) {
                if (unavailable != null) {
                    return unavailable.clone();
                }
                else {
                    presence = new Presence(Presence.Type.unavailable);
                    presence.setFrom(user);
                    return presence;
                }
            }
            else {
                return presence.clone();
            }
        }
    }

    /**
     * Returns the presence info for a particular user's resource, or unavailable presence
     * if the user is offline or if no presence information is available, such as
     * when you are not subscribed to the user's presence updates.
     *
     * @param userWithResource a fully qualified XMPP ID including a resource (user@domain/resource).
     * @return the user's current presence, or unavailable presence if the user is offline
     *         or if no presence information is available.
     */
    public Presence getPresenceResource(String userWithResource) {
        String key = getMapKey(userWithResource);
        String resource = XmppStringUtils.parseResource(userWithResource);
        Map<String, Presence> userPresences = presenceMap.get(key);
        if (userPresences == null) {
            Presence presence = new Presence(Presence.Type.unavailable);
            presence.setFrom(userWithResource);
            return presence;
        }
        else {
            Presence presence = userPresences.get(resource);
            if (presence == null) {
                presence = new Presence(Presence.Type.unavailable);
                presence.setFrom(userWithResource);
                return presence;
            }
            else {
                return presence.clone();
            }
        }
    }

    /**
     * Returns a List of Presence objects for all of a user's current presences if no presence information is available,
     * such as when you are not subscribed to the user's presence updates.
     *
     * @param bareJid an XMPP ID, e.g. jdoe@example.com.
     * @return a List of Presence objects for all the user's current presences, or an unavailable presence if no
     *         presence information is available.
     */
    public List<Presence> getAllPresences(String bareJid) {
        Map<String, Presence> userPresences = presenceMap.get(getMapKey(bareJid));
        List<Presence> res;
        if (userPresences == null) {
            // Create an unavailable presence if none was found
            Presence unavailable = new Presence(Presence.Type.unavailable);
            unavailable.setFrom(bareJid);
            res = new ArrayList<>(Arrays.asList(unavailable));
        } else {
            res = new ArrayList<>(userPresences.values().size());
            for (Presence presence : userPresences.values()) {
                res.add(presence.clone());
            }
        }
        return res;
    }

    /**
     * Returns a List of all <b>available</b> Presence Objects for the given bare JID. If there are no available
     * presences, then the empty list will be returned.
     *
     * @param bareJid the bare JID from which the presences should be retrieved.
     * @return available presences for the bare JID.
     */
    public List<Presence> getAvailablePresences(String bareJid) {
        List<Presence> allPresences = getAllPresences(bareJid);
        List<Presence> res = new ArrayList<>(allPresences.size());
        for (Presence presence : allPresences) {
            if (presence.isAvailable()) {
                // No need to clone presence here, getAllPresences already returns clones
                res.add(presence);
            }
        }
        return res;
    }

    /**
     * Returns a List of Presence objects for all of a user's current presences
     * or an unavailable presence if the user is unavailable (offline) or if no presence
     * information is available, such as when you are not subscribed to the user's presence
     * updates.
     *
     * @param user an XMPP ID, e.g. jdoe@example.com.
     * @return a List of Presence objects for all the user's current presences,
     *         or an unavailable presence if the user is offline or if no presence information
     *         is available.
     */
    public List<Presence> getPresences(String user) {
        List<Presence> res;
        String key = getMapKey(user);
        Map<String, Presence> userPresences = presenceMap.get(key);
        if (userPresences == null) {
            Presence presence = new Presence(Presence.Type.unavailable);
            presence.setFrom(user);
            res = Arrays.asList(presence);
        }
        else {
            List<Presence> answer = new ArrayList<Presence>();
            // Used in case no available presence is found
            Presence unavailable = null;
            for (Presence presence : userPresences.values()) {
                if (presence.isAvailable()) {
                    answer.add(presence.clone());
                }
                else {
                    unavailable = presence;
                }
            }
            if (!answer.isEmpty()) {
                res = answer;
            }
            else if (unavailable != null) {
                res = Arrays.asList(unavailable.clone());
            }
            else {
                Presence presence = new Presence(Presence.Type.unavailable);
                presence.setFrom(user);
                res = Arrays.asList(presence);
            }
        }
        return res;
    }

    /**
     * Check if the given JID is subscribed to the user's presence.
     * <p>
     * If the JID is subscribed to the user's presence then it is allowed to see the presence and
     * will get notified about presence changes. Also returns true, if the JID is the service
     * name of the XMPP connection (the "XMPP domain"), i.e. the XMPP service is treated like
     * having an implicit subscription to the users presence.
     * </p>
     * Note that if the roster is not loaded, then this method will always return false.
     * 
     * @param jid
     * @return true if the given JID is allowed to see the users presence.
     * @since 4.1
     */
    public boolean isSubscribedToMyPresence(String jid) {
        if (connection().getServiceName().equals(jid)) {
            return true;
        }
        RosterEntry entry = getEntry(jid);
        if (entry == null) {
            return false;
        }
        switch (entry.getType()) {
        case from:
        case both:
            return true;
        default:
            return false;
        }
    }

    /**
     * Sets if the roster will be loaded from the server when logging in for newly created instances
     * of {@link Roster}.
     *
     * @param rosterLoadedAtLoginDefault if the roster will be loaded from the server when logging in.
     * @see #setRosterLoadedAtLogin(boolean)
     * @since 4.1.7
     */
    public static void setRosterLoadedAtLoginDefault(boolean rosterLoadedAtLoginDefault) {
        Roster.rosterLoadedAtLoginDefault = rosterLoadedAtLoginDefault;
    }

    /**
     * Sets if the roster will be loaded from the server when logging in. This
     * is the common behaviour for clients but sometimes clients may want to differ this
     * or just never do it if not interested in rosters.
     *
     * @param rosterLoadedAtLogin if the roster will be loaded from the server when logging in.
     */
    public void setRosterLoadedAtLogin(boolean rosterLoadedAtLogin) {
        this.rosterLoadedAtLogin = rosterLoadedAtLogin;
    }

    /**
     * Returns true if the roster will be loaded from the server when logging in. This
     * is the common behavior for clients but sometimes clients may want to differ this
     * or just never do it if not interested in rosters.
     *
     * @return true if the roster will be loaded from the server when logging in.
     * @see <a href="http://xmpp.org/rfcs/rfc6121.html#roster-login">RFC 6121 2.2 - Retrieving the Roster on Login</a>
     */
    public boolean isRosterLoadedAtLogin() {
        return rosterLoadedAtLogin;
    }

    RosterStore getRosterStore() {
        return rosterStore;
    }

    /**
     * Returns the key to use in the presenceMap and entries Map for a fully qualified XMPP ID.
     * The roster can contain any valid address format such us "domain/resource",
     * "user@domain" or "user@domain/resource". If the roster contains an entry
     * associated with the fully qualified XMPP ID then use the fully qualified XMPP
     * ID as the key in presenceMap, otherwise use the bare address. Note: When the
     * key in presenceMap is a fully qualified XMPP ID, the userPresences is useless
     * since it will always contain one entry for the user.
     *
     * @param user the bare or fully qualified XMPP ID, e.g. jdoe@example.com or
     *             jdoe@example.com/Work.
     * @return the key to use in the presenceMap and entries Map for the fully qualified XMPP ID.
     */
    private String getMapKey(String user) {
        if (user == null) {
            return null;
        }
        if (entries.containsKey(user)) {
            return user;
        }
        String key = XmppStringUtils.parseBareJid(user);
        return key.toLowerCase(Locale.US);
    }

    /**
     * Changes the presence of available contacts offline by simulating an unavailable
     * presence sent from the server. After a disconnection, every Presence is set
     * to offline.
     * @throws NotConnectedException 
     */
    private void setOfflinePresencesAndResetLoaded() {
        Presence packetUnavailable;
        for (String user : presenceMap.keySet()) {
            Map<String, Presence> resources = presenceMap.get(user);
            if (resources != null) {
                for (String resource : resources.keySet()) {
                    packetUnavailable = new Presence(Presence.Type.unavailable);
                    packetUnavailable.setFrom(user + "/" + resource);
                    try {
                        presencePacketListener.processPacket(packetUnavailable);
                    }
                    catch (NotConnectedException e) {
                        throw new IllegalStateException(
                                        "presencePakcetListener should never throw a NotConnectedException when processPacket is called with a presence of type unavailable",
                                        e);
                    }
                }
            }
        }
        rosterState = RosterState.uninitialized;
    }

    /**
     * Fires roster changed event to roster listeners indicating that the
     * specified collections of contacts have been added, updated or deleted
     * from the roster.
     *
     * @param addedEntries   the collection of address of the added contacts.
     * @param updatedEntries the collection of address of the updated contacts.
     * @param deletedEntries the collection of address of the deleted contacts.
     */
    private void fireRosterChangedEvent(final Collection<String> addedEntries, final Collection<String> updatedEntries,
                    final Collection<String> deletedEntries) {
        synchronized (rosterListenersAndEntriesLock) {
            for (RosterListener listener : rosterListeners) {
                if (!addedEntries.isEmpty()) {
                    listener.entriesAdded(addedEntries);
                }
                if (!updatedEntries.isEmpty()) {
                    listener.entriesUpdated(updatedEntries);
                }
                if (!deletedEntries.isEmpty()) {
                    listener.entriesDeleted(deletedEntries);
                }
            }
        }
    }

    /**
     * Fires roster presence changed event to roster listeners.
     *
     * @param presence the presence change.
     */
    private void fireRosterPresenceEvent(final Presence presence) {
        synchronized (rosterListenersAndEntriesLock) {
            for (RosterListener listener : rosterListeners) {
                listener.presenceChanged(presence);
            }
        }
    }

    private void addUpdateEntry(Collection<String> addedEntries, Collection<String> updatedEntries,
                    Collection<String> unchangedEntries, RosterPacket.Item item, RosterEntry entry) {
        RosterEntry oldEntry;
        synchronized (rosterListenersAndEntriesLock) {
            oldEntry = entries.put(item.getUser(), entry);
        }
        if (oldEntry == null) {
            addedEntries.add(item.getUser());
        }
        else {
            RosterPacket.Item oldItem = RosterEntry.toRosterItem(oldEntry);
            if (!oldEntry.equalsDeep(entry) || !item.getGroupNames().equals(oldItem.getGroupNames())) {
                updatedEntries.add(item.getUser());
            } else {
                // Record the entry as unchanged, so that it doesn't end up as deleted entry
                unchangedEntries.add(item.getUser());
            }
        }

        // Mark the entry as unfiled if it does not belong to any groups.
        if (item.getGroupNames().isEmpty()) {
            unfiledEntries.add(entry);
        }
        else {
            unfiledEntries.remove(entry);
        }

        // Add the entry/user to the groups
        List<String> newGroupNames = new ArrayList<String>();
        for (String groupName : item.getGroupNames()) {
            // Add the group name to the list.
            newGroupNames.add(groupName);

            // Add the entry to the group.
            RosterGroup group = getGroup(groupName);
            if (group == null) {
                group = createGroup(groupName);
                groups.put(groupName, group);
            }
            // Add the entry.
            group.addEntryLocal(entry);
        }

        // Remove user from the remaining groups.
        List<String> oldGroupNames = new ArrayList<String>();
        for (RosterGroup group: getGroups()) {
            oldGroupNames.add(group.getName());
        }
        oldGroupNames.removeAll(newGroupNames);

        for (String groupName : oldGroupNames) {
            RosterGroup group = getGroup(groupName);
            group.removeEntryLocal(entry);
            if (group.getEntryCount() == 0) {
                groups.remove(groupName);
            }
        }
    }

    private void deleteEntry(Collection<String> deletedEntries, RosterEntry entry) {
        String user = entry.getUser();
        entries.remove(user);
        unfiledEntries.remove(entry);
        presenceMap.remove(XmppStringUtils.parseBareJid(user));
        deletedEntries.add(user);

        for (Entry<String,RosterGroup> e: groups.entrySet()) {
            RosterGroup group = e.getValue();
            group.removeEntryLocal(entry);
            if (group.getEntryCount() == 0) {
                groups.remove(e.getKey());
            }
        }
    }


    /**
     * Removes all the groups with no entries.
     *
     * This is used by {@link RosterPushListener} and {@link RosterResultListener} to
     * cleanup groups after removing contacts.
     */
    private void removeEmptyGroups() {
        // We have to do this because RosterGroup.removeEntry removes the entry immediately
        // (locally) and the group could remain empty.
        // TODO Check the performance/logic for rosters with large number of groups
        for (RosterGroup group : getGroups()) {
            if (group.getEntryCount() == 0) {
                groups.remove(group.getName());
            }
        }
    }

    /**
     * Ignore ItemTypes as of RFC 6121, 2.1.2.5.
     *
     * This is used by {@link RosterPushListener} and {@link RosterResultListener}.
     * */
    private static boolean hasValidSubscriptionType(RosterPacket.Item item) {
        switch (item.getItemType()) {
            case none:
            case from:
            case to:
            case both:
                return true;
            default:
                return false;
        }
    }

    /**
     * Check if the server supports roster versioning.
     *
     * @return true if the server supports roster versioning, false otherwise.
     */
    public boolean isRosterVersioningSupported() {
        return connection().hasFeature(RosterVer.ELEMENT, RosterVer.NAMESPACE);
    }

    /**
     * An enumeration for the subscription mode options.
     */
    public enum SubscriptionMode {

        /**
         * Automatically accept all subscription and unsubscription requests. This is
         * the default mode and is suitable for simple client. More complex client will
         * likely wish to handle subscription requests manually.
         */
        accept_all,

        /**
         * Automatically reject all subscription requests.
         */
        reject_all,

        /**
         * Subscription requests are ignored, which means they must be manually
         * processed by registering a listener for presence packets and then looking
         * for any presence requests that have the type Presence.Type.SUBSCRIBE or
         * Presence.Type.UNSUBSCRIBE.
         */
        manual
    }

    /**
     * Listens for all presence packets and processes them.
     */
    private class PresencePacketListener implements StanzaListener {

        /**
         * Retrieve the user presences (a map from resource to {@link Presence}) for a given key (usually a JID without
         * a resource). If the {@link #presenceMap} does not contain already a user presence map, then it will be
         * created.
         * 
         * @param key the presence map key
         * @return the user presences
         */
        private Map<String, Presence> getUserPresences(String key) {
            Map<String, Presence> userPresences = presenceMap.get(key);
            if (userPresences == null) {
                userPresences = new ConcurrentHashMap<>();
                presenceMap.put(key, userPresences);
            }
            return userPresences;
        }

        @Override
        public void processPacket(Stanza packet) throws NotConnectedException {
            // Try to ensure that the roster is loaded when processing presence stanzas. While the
            // presence listener is synchronous, the roster result listener is not, which means that
            // the presence listener may be invoked with a not yet loaded roster.
            if (rosterState == RosterState.loading) {
                try {
                    waitUntilLoaded();
                }
                catch (InterruptedException e) {
                    LOGGER.log(Level.INFO, "Presence listener was interrupted", e);

                }
            }
            if (!isLoaded() && rosterLoadedAtLogin) {
                LOGGER.warning("Roster not loaded while processing presence stanza");
            }
            final XMPPConnection connection = connection();
            Presence presence = (Presence) packet;
            String from = presence.getFrom();
            String key = getMapKey(from);
            Map<String, Presence> userPresences;
            Presence response = null;

            // If an "available" presence, add it to the presence map. Each presence
            // map will hold for a particular user a map with the presence
            // packets saved for each resource.
            switch (presence.getType()) {
            case available:
                // Get the user presence map
                userPresences = getUserPresences(key);
                // See if an offline presence was being stored in the map. If so, remove
                // it since we now have an online presence.
                userPresences.remove("");
                // Add the new presence, using the resources as a key.
                userPresences.put(XmppStringUtils.parseResource(from), presence);
                // If the user is in the roster, fire an event.
                if (entries.containsKey(key)) {
                    fireRosterPresenceEvent(presence);
                }
                break;
            // If an "unavailable" packet.
            case unavailable:
                // If no resource, this is likely an offline presence as part of
                // a roster presence flood. In that case, we store it.
                if ("".equals(XmppStringUtils.parseResource(from))) {
                    // Get the user presence map
                    userPresences = getUserPresences(key);
                    userPresences.put("", presence);
                }
                // Otherwise, this is a normal offline presence.
                else if (presenceMap.get(key) != null) {
                    userPresences = presenceMap.get(key);
                    // Store the offline presence, as it may include extra information
                    // such as the user being on vacation.
                    userPresences.put(XmppStringUtils.parseResource(from), presence);
                }
                // If the user is in the roster, fire an event.
                if (entries.containsKey(key)) {
                    fireRosterPresenceEvent(presence);
                }
                break;
            case subscribe:
                switch (subscriptionMode) {
                case accept_all:
                    // Accept all subscription requests.
                    response = new Presence(Presence.Type.subscribed);
                    break;
                case reject_all:
                    // Reject all subscription requests.
                    response = new Presence(Presence.Type.unsubscribed);
                    break;
                case manual:
                default:
                    // Otherwise, in manual mode so ignore.
                    break;
                }
                if (response != null) {
                    response.setTo(presence.getFrom());
                    connection.sendStanza(response);
                }
                break;
            case unsubscribe:
                if (subscriptionMode != SubscriptionMode.manual) {
                    // Acknowledge and accept unsubscription notification so that the
                    // server will stop sending notifications saying that the contact
                    // has unsubscribed to our presence.
                    response = new Presence(Presence.Type.unsubscribed);
                    response.setTo(presence.getFrom());
                    connection.sendStanza(response);
                }
                // Otherwise, in manual mode so ignore.
                break;
            // Error presence packets from a bare JID mean we invalidate all existing
            // presence info for the user.
            case error:
                if (!"".equals(XmppStringUtils.parseResource(from))) {
                    break;
                }
                userPresences = getUserPresences(key);
                // Any other presence data is invalidated by the error packet.
                userPresences.clear();

                // Set the new presence using the empty resource as a key.
                userPresences.put("", presence);
                // If the user is in the roster, fire an event.
                if (entries.containsKey(key)) {
                    fireRosterPresenceEvent(presence);
                }
                break;
            default:
                break;
            }
        }
    }

    /**
     * Handles roster reults as described in RFC 6121 2.1.4
     */
    private class RosterResultListener implements StanzaListener {

        @Override
        public void processPacket(Stanza packet) {
            final XMPPConnection connection = connection();
            LOGGER.fine("RosterResultListener received stanza");
            Collection<String> addedEntries = new ArrayList<String>();
            Collection<String> updatedEntries = new ArrayList<String>();
            Collection<String> deletedEntries = new ArrayList<String>();
            Collection<String> unchangedEntries = new ArrayList<String>();

            if (packet instanceof RosterPacket) {
                // Non-empty roster result. This stanza contains all the roster elements.
                RosterPacket rosterPacket = (RosterPacket) packet;

                // Ignore items without valid subscription type
                ArrayList<Item> validItems = new ArrayList<RosterPacket.Item>();
                for (RosterPacket.Item item : rosterPacket.getRosterItems()) {
                    if (hasValidSubscriptionType(item)) {
                        validItems.add(item);
                    }
                }

                for (RosterPacket.Item item : validItems) {
                    RosterEntry entry = new RosterEntry(item.getUser(), item.getName(),
                            item.getItemType(), item.getItemStatus(), Roster.this, connection);
                    addUpdateEntry(addedEntries, updatedEntries, unchangedEntries, item, entry);
                }

                // Delete all entries which where not added or updated
                Set<String> toDelete = new HashSet<String>();
                for (RosterEntry entry : entries.values()) {
                    toDelete.add(entry.getUser());
                }
                toDelete.removeAll(addedEntries);
                toDelete.removeAll(updatedEntries);
                toDelete.removeAll(unchangedEntries);
                for (String user : toDelete) {
                    deleteEntry(deletedEntries, entries.get(user));
                }

                if (rosterStore != null) {
                    String version = rosterPacket.getVersion();
                    rosterStore.resetEntries(validItems, version);
                }

                removeEmptyGroups();
            }
            else {
                // Empty roster result as defined in RFC6121 2.6.3. An empty roster result basically
                // means that rosterver was used and the roster hasn't changed (much) since the
                // version we presented the server. So we simply load the roster from the store and
                // await possible further roster pushes.
                for (RosterPacket.Item item : rosterStore.getEntries()) {
                    RosterEntry entry = new RosterEntry(item.getUser(), item.getName(),
                            item.getItemType(), item.getItemStatus(), Roster.this, connection);
                    addUpdateEntry(addedEntries, updatedEntries, unchangedEntries, item, entry);
                }
            }

            rosterState = RosterState.loaded;
            synchronized (Roster.this) {
                Roster.this.notifyAll();
            }
            // Fire event for roster listeners.
            fireRosterChangedEvent(addedEntries, updatedEntries, deletedEntries);

            // Call the roster loaded listeners after the roster events have been fired. This is
            // imporant because the user may call getEntriesAndAddListener() in onRosterLoaded(),
            // and if the order would be the other way around, the roster listener added by
            // getEntriesAndAddListener() would be invoked with information that was already
            // available at the time getEntriesAndAddListenr() was called.
            try {
                synchronized (rosterLoadedListeners) {
                    for (RosterLoadedListener rosterLoadedListener : rosterLoadedListeners) {
                        rosterLoadedListener.onRosterLoaded(Roster.this);
                    }
                }
            }
            catch (Exception e) {
                LOGGER.log(Level.WARNING, "RosterLoadedListener threw exception", e);
            }
        }
    }

    /**
     * Listens for all roster pushes and processes them.
     */
    private class RosterPushListener extends AbstractIqRequestHandler {

        private RosterPushListener() {
            super(RosterPacket.ELEMENT, RosterPacket.NAMESPACE, Type.set, Mode.sync);
        }

        @Override
        public IQ handleIQRequest(IQ iqRequest) {
            final XMPPConnection connection = connection();
            RosterPacket rosterPacket = (RosterPacket) iqRequest;

            // Roster push (RFC 6121, 2.1.6)
            // A roster push with a non-empty from not matching our address MUST be ignored
            String jid = XmppStringUtils.parseBareJid(connection.getUser());
            String from = rosterPacket.getFrom();
            if (from != null && !from.equals(jid)) {
                LOGGER.warning("Ignoring roster push with a non matching 'from' ourJid='" + jid + "' from='" + from
                                + "'");
                return IQ.createErrorResponse(iqRequest, new XMPPError(Condition.service_unavailable));
            }

            // A roster push must contain exactly one entry
            Collection<Item> items = rosterPacket.getRosterItems();
            if (items.size() != 1) {
                LOGGER.warning("Ignoring roster push with not exaclty one entry. size=" + items.size());
                return IQ.createErrorResponse(iqRequest, new XMPPError(Condition.bad_request));
            }

            Collection<String> addedEntries = new ArrayList<String>();
            Collection<String> updatedEntries = new ArrayList<String>();
            Collection<String> deletedEntries = new ArrayList<String>();
            Collection<String> unchangedEntries = new ArrayList<String>();

            // We assured above that the size of items is exaclty 1, therefore we are able to
            // safely retrieve this single item here.
            Item item = items.iterator().next();
            RosterEntry entry = new RosterEntry(item.getUser(), item.getName(),
                            item.getItemType(), item.getItemStatus(), Roster.this, connection);
            String version = rosterPacket.getVersion();

            if (item.getItemType().equals(RosterPacket.ItemType.remove)) {
                deleteEntry(deletedEntries, entry);
                if (rosterStore != null) {
                    rosterStore.removeEntry(entry.getUser(), version);
                }
            }
            else if (hasValidSubscriptionType(item)) {
                addUpdateEntry(addedEntries, updatedEntries, unchangedEntries, item, entry);
                if (rosterStore != null) {
                    rosterStore.addEntry(item, version);
                }
            }

            removeEmptyGroups();

            // Fire event for roster listeners.
            fireRosterChangedEvent(addedEntries, updatedEntries, deletedEntries);

            return IQ.createResultIQ(rosterPacket);
        }
    }
}