| TranscriptsProvider |  | 0% |  | 0% | 26 | 26 | 65 | 65 | 5 | 5 | 1 | 1 |
| QueueDetails |  | 0% |  | 0% | 12 | 12 | 37 | 37 | 8 | 8 | 1 | 1 |
| OfferRequestProvider |  | 0% |  | 0% | 14 | 14 | 39 | 39 | 2 | 2 | 1 | 1 |
| QueueDetails.Provider |  | 0% |  | 0% | 14 | 14 | 36 | 36 | 2 | 2 | 1 | 1 |
| QueueOverview |  | 0% |  | 0% | 17 | 17 | 35 | 35 | 13 | 13 | 1 | 1 |
| AgentStatus.ChatInfo |  | 0% |  | 0% | 14 | 14 | 30 | 30 | 8 | 8 | 1 | 1 |
| OfferRequestProvider.OfferRequestPacket |  | 0% |  | 0% | 11 | 11 | 29 | 29 | 8 | 8 | 1 | 1 |
| OccupantsInfo.Provider |  | 0% |  | 0% | 17 | 17 | 30 | 30 | 3 | 3 | 1 | 1 |
| OccupantsInfo |  | 0% |  | 0% | 7 | 7 | 27 | 27 | 6 | 6 | 1 | 1 |
| AgentStatus |  | 0% |  | 0% | 12 | 12 | 26 | 26 | 8 | 8 | 1 | 1 |
| AgentStatus.Provider |  | 0% |  | 0% | 9 | 9 | 25 | 25 | 3 | 3 | 1 | 1 |
| RoomTransfer |  | 0% |  | 0% | 13 | 13 | 26 | 26 | 10 | 10 | 1 | 1 |
| RoomInvitation |  | 0% |  | 0% | 13 | 13 | 26 | 26 | 10 | 10 | 1 | 1 |
| Transcripts.TranscriptSummary |  | 0% |  | 0% | 9 | 9 | 22 | 22 | 6 | 6 | 1 | 1 |
| RoomInvitation.Provider |  | 0% |  | 0% | 11 | 11 | 22 | 22 | 2 | 2 | 1 | 1 |
| RoomTransfer.Provider |  | 0% |  | 0% | 11 | 11 | 22 | 22 | 2 | 2 | 1 | 1 |
| AgentStatusRequest.Provider |  | 0% |  | 0% | 13 | 13 | 23 | 23 | 3 | 3 | 1 | 1 |
| QueueOverview.Provider |  | 0% |  | 0% | 10 | 10 | 21 | 21 | 2 | 2 | 1 | 1 |
| AgentStatusRequest |  | 0% |  | 0% | 8 | 8 | 20 | 20 | 6 | 6 | 1 | 1 |
| OfferRevokeProvider.OfferRevokePacket |  | 0% |  | 0% | 9 | 9 | 19 | 19 | 6 | 6 | 1 | 1 |
| OfferRevokeProvider |  | 0% |  | 0% | 11 | 11 | 19 | 19 | 2 | 2 | 1 | 1 |
| Transcripts.AgentDetail |  | 0% |  | 0% | 8 | 8 | 18 | 18 | 5 | 5 | 1 | 1 |
| AgentWorkgroups |  | 0% |  | 0% | 7 | 7 | 18 | 18 | 6 | 6 | 1 | 1 |
| QueueUpdate.Provider |  | 0% |  | 0% | 9 | 9 | 19 | 19 | 2 | 2 | 1 | 1 |
| Transcripts |  | 0% |  | 0% | 7 | 7 | 16 | 16 | 6 | 6 | 1 | 1 |
| TranscriptProvider |  | 0% |  | 0% | 8 | 8 | 16 | 16 | 2 | 2 | 1 | 1 |
| QueueUpdate |  | 0% |  | 0% | 8 | 8 | 16 | 16 | 6 | 6 | 1 | 1 |
| Transcript |  | 0% |  | 0% | 6 | 6 | 14 | 14 | 5 | 5 | 1 | 1 |
| AgentWorkgroups.Provider |  | 0% |  | 0% | 7 | 7 | 14 | 14 | 2 | 2 | 1 | 1 |
| MonitorPacket.InternalProvider |  | 0% |  | 0% | 8 | 8 | 15 | 15 | 2 | 2 | 1 | 1 |
| AgentInfo.Provider |  | 0% |  | 0% | 8 | 8 | 15 | 15 | 2 | 2 | 1 | 1 |
| RoomInvitation.Type |  | 0% | | n/a | 4 | 4 | 4 | 4 | 4 | 4 | 1 | 1 |
| RoomTransfer.Type |  | 0% | | n/a | 4 | 4 | 4 | 4 | 4 | 4 | 1 | 1 |
| AgentInfo |  | 0% |  | 0% | 8 | 8 | 14 | 14 | 6 | 6 | 1 | 1 |
| UserID |  | 0% | | n/a | 5 | 5 | 11 | 11 | 5 | 5 | 1 | 1 |
| SessionID |  | 0% | | n/a | 5 | 5 | 11 | 11 | 5 | 5 | 1 | 1 |
| WorkgroupInformation |  | 0% | | n/a | 5 | 5 | 11 | 11 | 5 | 5 | 1 | 1 |
| DepartQueuePacket |  | 0% |  | 0% | 5 | 5 | 14 | 14 | 4 | 4 | 1 | 1 |
| MonitorPacket |  | 0% |  | 0% | 7 | 7 | 12 | 12 | 6 | 6 | 1 | 1 |
| TranscriptSearch.Provider |  | 0% |  | 0% | 6 | 6 | 12 | 12 | 2 | 2 | 1 | 1 |
| AgentStatusRequest.Item |  | 0% | | n/a | 4 | 4 | 8 | 8 | 4 | 4 | 1 | 1 |
| OccupantsInfo.OccupantInfo |  | 0% | | n/a | 4 | 4 | 8 | 8 | 4 | 4 | 1 | 1 |
| WorkgroupInformation.Provider |  | 0% | | n/a | 2 | 2 | 4 | 4 | 2 | 2 | 1 | 1 |
| SessionID.Provider |  | 0% | | n/a | 2 | 2 | 4 | 4 | 2 | 2 | 1 | 1 |
| UserID.Provider |  | 0% | | n/a | 2 | 2 | 4 | 4 | 2 | 2 | 1 | 1 |
| RoomInvitation.RoomInvitationIQ |  | 0% | | n/a | 2 | 2 | 4 | 4 | 2 | 2 | 1 | 1 |
| RoomTransfer.RoomTransferIQ |  | 0% | | n/a | 2 | 2 | 4 | 4 | 2 | 2 | 1 | 1 |
| MetaDataProvider |  | 0% | | n/a | 2 | 2 | 3 | 3 | 2 | 2 | 1 | 1 |
| TranscriptSearch |  | 0% | | n/a | 1 | 1 | 2 | 2 | 1 | 1 | 1 | 1 |