handlePacket(Stanza) | | 0% | | 0% | 15 | 15 | 54 | 54 | 1 | 1 |
AgentSession(Jid, XMPPConnection) | | 0% | | 0% | 2 | 2 | 20 | 20 | 1 | 1 |
setStatus(Presence.Mode, int, String) | | 0% | | 0% | 4 | 4 | 18 | 18 | 1 | 1 |
setOnline(boolean) | | 0% | | 0% | 3 | 3 | 16 | 16 | 1 | 1 |
setStatus(Presence.Mode, String) | | 0% | | 0% | 4 | 4 | 14 | 14 | 1 | 1 |
fireOfferRequestEvent(OfferRequestProvider.OfferRequestPacket) | | 0% | | 0% | 2 | 2 | 7 | 7 | 1 | 1 |
fireQueueUsersEvent(WorkgroupQueue, WorkgroupQueue.Status, int, Date, Set) | | 0% | | 0% | 6 | 6 | 13 | 13 | 1 | 1 |
fireOfferRevokeEvent(OfferRevokeProvider.OfferRevokePacket) | | 0% | | 0% | 2 | 2 | 7 | 7 | 1 | 1 |
fireInvitationEvent(Jid, String, String, Jid, Map) | | 0% | | 0% | 2 | 2 | 7 | 7 | 1 | 1 |
setMetaData(String, String) | | 0% | | 0% | 3 | 3 | 7 | 7 | 1 | 1 |
getAgentHistory(String, int, Date) | | 0% | | 0% | 2 | 2 | 7 | 7 | 1 | 1 |
sendRoomInvitation(RoomInvitation.Type, String, String, String) | | 0% | | n/a | 1 | 1 | 7 | 7 | 1 | 1 |
sendRoomTransfer(RoomTransfer.Type, String, String, String) | | 0% | | n/a | 1 | 1 | 7 | 7 | 1 | 1 |
getAgentRoster() | | 0% | | 0% | 4 | 4 | 9 | 9 | 1 | 1 |
removeMetaData(String) | | 0% | | 0% | 2 | 2 | 6 | 6 | 1 | 1 |
getMacros(boolean) | | 0% | | 0% | 2 | 2 | 6 | 6 | 1 | 1 |
addQueueUsersListener(QueueUsersListener) | | 0% | | 0% | 2 | 2 | 5 | 5 | 1 | 1 |
addOfferListener(OfferListener) | | 0% | | 0% | 2 | 2 | 5 | 5 | 1 | 1 |
addInvitationListener(WorkgroupInvitationListener) | | 0% | | 0% | 2 | 2 | 5 | 5 | 1 | 1 |
setNote(String, String) | | 0% | | n/a | 1 | 1 | 7 | 7 | 1 | 1 |
saveMacros(MacroGroup) | | 0% | | n/a | 1 | 1 | 7 | 7 | 1 | 1 |
getChatMetadata(String) | | 0% | | n/a | 1 | 1 | 6 | 6 | 1 | 1 |
getNote(String) | | 0% | | n/a | 1 | 1 | 6 | 6 | 1 | 1 |
getOccupantsInfo(String) | | 0% | | n/a | 1 | 1 | 5 | 5 | 1 | 1 |
hasMonitorPrivileges(XMPPConnection) | | 0% | | n/a | 1 | 1 | 5 | 5 | 1 | 1 |
makeRoomOwner(XMPPConnection, String) | | 0% | | n/a | 1 | 1 | 6 | 6 | 1 | 1 |
getSearchSettings() | | 0% | | n/a | 1 | 1 | 5 | 5 | 1 | 1 |
getGenericSettings(XMPPConnection, String) | | 0% | | n/a | 1 | 1 | 5 | 5 | 1 | 1 |
removeQueueUsersListener(QueueUsersListener) | | 0% | | n/a | 1 | 1 | 4 | 4 | 1 | 1 |
removeOfferListener(OfferListener) | | 0% | | n/a | 1 | 1 | 4 | 4 | 1 | 1 |
removeInvitationListener(WorkgroupInvitationListener) | | 0% | | n/a | 1 | 1 | 4 | 4 | 1 | 1 |
dequeueUser(String) | | 0% | | n/a | 1 | 1 | 3 | 3 | 1 | 1 |
getQueues() | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
searchTranscripts(Form) | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
close() | | 0% | | n/a | 1 | 1 | 2 | 2 | 1 | 1 |
getTranscripts(Jid) | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
getTranscript(String) | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
getTranscriptSearchForm() | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
getMetaData(String) | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
setStatus(Presence.Mode, int) | | 0% | | n/a | 1 | 1 | 2 | 2 | 1 | 1 |
getQueue(String) | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
static {...} | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
getPresenceMode() | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
getMaxChats() | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
isOnline() | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
getWorkgroupJID() | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |
getAgent() | | 0% | | n/a | 1 | 1 | 1 | 1 | 1 | 1 |