Interface QueueListener
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public interface QueueListener
Listener interface for those that wish to be notified of workgroup queue events.
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Method Summary
All Methods Instance Methods Abstract Methods Modifier and Type Method Description void
departedQueue()
The user departed the workgroup queue.void
joinedQueue()
The user joined the workgroup queue.void
queuePositionUpdated(int currentPosition)
The user's queue position has been updated to a new value.void
queueWaitTimeUpdated(int secondsRemaining)
The user's estimated remaining wait time in the queue has been updated.
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Method Detail
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joinedQueue
void joinedQueue()
The user joined the workgroup queue.
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departedQueue
void departedQueue()
The user departed the workgroup queue.
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queuePositionUpdated
void queuePositionUpdated(int currentPosition)
The user's queue position has been updated to a new value.- Parameters:
currentPosition
- the user's current position in the queue.
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queueWaitTimeUpdated
void queueWaitTimeUpdated(int secondsRemaining)
The user's estimated remaining wait time in the queue has been updated.- Parameters:
secondsRemaining
- the estimated number of seconds remaining until the the user is routed to the agent.
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