Package org.jivesoftware.smackx.workgroup.agent

Class Offer

java.lang.Object
org.jivesoftware.smackx.workgroup.agent.Offer
public class Offer extends Object
A class embodying the semantic agent chat offer; specific instances allow the acceptance or rejecting of the offer.

  • Method Details

    • accept

      public void accept() throws SmackException.NotConnectedException, InterruptedException
      Accepts the offer.
      Throws:
      SmackException.NotConnectedException - if the XMPP connection is not connected.
      InterruptedException - if the calling thread was interrupted.

    • reject

      public void reject() throws SmackException.NotConnectedException, InterruptedException
      Rejects the offer.
      Throws:
      SmackException.NotConnectedException - if the XMPP connection is not connected.
      InterruptedException - if the calling thread was interrupted.

    • getUserID

      public Jid getUserID()
      Returns the userID that the offer originates from. In most cases, the userID will simply be the JID of the requesting user. However, users can also manually specify a userID for their request. In that case, that value will be returned.
      Returns:
      the userID of the user from which the offer originates.

    • getUserJID

      public Jid getUserJID()
      Returns the JID of the user that made the offer request.
      Returns:
      the user's JID.

    • getWorkgroupName

      public Jid getWorkgroupName()
      The fully qualified name of the workgroup (e.g.support@example.com).
      Returns:
      the name of the workgroup.

    • getExpiresDate

      public Date getExpiresDate()
      The date when the offer will expire. The agent must accept() the offer before the expiration date or the offer will lapse and be routed to another agent. Alternatively, the agent can reject() the offer at any time if they don't wish to accept it.
      Returns:
      the date at which this offer expires.

    • getSessionID

      public String getSessionID()
      The session ID associated with the offer.
      Returns:
      the session id associated with the offer.

    • getMetaData

      public Map<String,List<String>> getMetaData()
      The meta-data associated with the offer.
      Returns:
      the offer meta-data.

    • getContent

      public OfferContent getContent()
      Returns the content of the offer. The content explains the reason for the offer (e.g. user request, transfer)
      Returns:
      the content of the offer.

    • isAccepted

      public boolean isAccepted()
      Returns true if the agent accepted this offer.
      Returns:
      true if the agent accepted this offer.

    • isRejected

      public boolean isRejected()
      Return true if the agent rejected this offer.
      Returns:
      true if the agent rejected this offer.